UX Researcher
Location
San Francisco, CA
Employment type
Full-time
About us
We're building the creative layer for modern communication. Every month, over a billion people make presentations — but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.
📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.
💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.
💸 We’ve reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023.
💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.
About the role
Gamma's 70M+ users worldwide count on our platform to shape and share their big idea. Now, we're looking for our first UX Researcher to unlock the next level of quality for Gamma's AI-powered products. You'll be the team's secret weapon for understanding how people really use AI to create. You'll go deep with users across our horizontal product, from teachers and solopreneurs to enterprise brand managers, turning problems into insights that directly shape the roadmap.
The role includes owning recruitment of hard-to-reach user segments (especially as we move upmarket), designing studies that untangle the complexity of a non-deterministic AI product, and leveling up the design team's research practice. This is ideal for a researcher who thrives in startup ambiguity: someone who can go quick and scrappy when speed matters and deep and rigorous when quality demands it.
Our team has a strong in-office culture and works in person 4–5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.
What you'll do
  • Own and execute research for Gamma's highest-impact product questions across core product, AI, and growth
  • Recruit and build relationships with hard-to-reach user segments, especially as we move upmarket into B2B and enterprise
  • Design and run studies that untangle the complexity of non-deterministic AI outputs and user expectations
  • Work embedded with designers and PMs to rapidly translate insights into product iterations
  • Establish research operations and best practices that level up the broader design team
What you'll bring
  • 4+ years of UX research experience with strong generative and evaluative skills across multiple methods, including user interviews, usability testing, surveys, and contextual inquiry
  • Proven ability to recruit specialized user segments and manage participant pipelines, especially harder-to-reach professional or enterprise users
  • Experience researching AI or ML products, or a fast learning curve for studying non-deterministic systems, generative outputs, and user expectations
  • Design fluency: you can sketch, wireframe, or mock up concepts to bridge research and design, and you're comfortable writing or vibe-coding SQL to answer data-driven questions
  • Startup execution mindset, with comfort in ambiguity and the ability to move from research question to actionable insights quickly
  • Experience at a startup or fast-moving product team, with prosumer or horizontal products, creative tools, productivity software, or moving a product upmarket (Nice to have)
Compensation range:
The base salary for this full-time position, which spans multiple internal levels depending on qualifications, ranges between $160K - $260K plus benefits & equity.
Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above.
If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people.
Meet the design team
Learn more about the design team you'll be joining!

design.gamma.site

Design at Gamma

We're a group of passionate weirdos driving design and product at Gamma.

Life at Gamma
🤝 You’ll fit right in if…
  • You get energy from small teams doing big things.
  • You love when design, code, and storytelling overlap.
  • You default to action, even when the answer isn’t clear yet.
  • You value details, but know when to ship and move on.
  • You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn.
  • You believe AI should amplify creativity, not replace it.
  • You know kindness and intensity are not opposites.
  • You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen.
💙 Who we are
Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It’s the kind of place where you’ll debate a pixel on Monday, laugh over someone’s keyboard setup on Tuesday, and ship something remarkable by Friday.
We care about craft, move with intention, and don’t mind getting a little scrappy. It’s fast, creative, and occasionally chaotic — but that’s what makes it interesting.
💬 Here’s a bit about what it’s like to work here, from people on the inside:
We asked the team what makes Gamma, Gamma. Here were some of their answers:
  • quirky, inspiring, fun, a little wild in the best way.
  • “You can have an idea and just run with it.”
  • “Everyone’s talented and humble — the mix keeps you sharp.”
  • “We ship cool stuff, learn a ton, and laugh a lot doing it.”
Meet the team
We're a team of dreamers and doers building in beautiful San Francisco 🌉
We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more — and we can't wait to meet you!